As a Telecaller, your essential role involves effectively communicating with potential customers, building connections, and driving sales or achieving specific objectives over the phone.

Role: Telecaller

Qualifications:High school diploma or equivalent.

Job Overview:

Join our team as a Telecaller and become a vital part of our customer engagement process. If you’re an enthusiastic communicator with a passion for connecting with people, this role offers you the chance to provide information, assist inquiries, and contribute to lead generation.

Required Skills:

  • Excellent verbal communication skills.
  • Positive and persuasive telephone demeanor.
  • Basic computer skills for data entry and record keeping.

Desired Skills:

  • Patience, active listening, and problem-solving abilities.
  • Resilience to handle objections and rejection.
  • Adaptability to changing scripts and approaches.
  • Prior telemarketing or sales experience is a plus.


  • Make outbound calls using prepared scripts.
  • Introduce products/services and explain benefits.
  • Provide accurate information and answer inquiries.
  • Identify sales opportunities and record customer details.
  • Collaborate with the sales team and coordinate follow-ups.
  • Maintain professionalism and meet weekly targets.


  • Enthusiasm for communication and learning.
  • Adaptable approach to customer engagement.
  • Persistence to handle repetitive calls and objections.