As a Telecaller, your essential role involves effectively communicating with potential customers, building connections, and driving sales or achieving specific objectives over the phone.
Qualifications:High school diploma or equivalent.
Join our team as a Telecaller and become a vital part of our customer engagement process. If you’re an enthusiastic communicator with a passion for connecting with people, this role offers you the chance to provide information, assist inquiries, and contribute to lead generation.
- Excellent verbal communication skills.
- Positive and persuasive telephone demeanor.
- Basic computer skills for data entry and record keeping.
- Patience, active listening, and problem-solving abilities.
- Resilience to handle objections and rejection.
- Adaptability to changing scripts and approaches.
- Prior telemarketing or sales experience is a plus.
- Make outbound calls using prepared scripts.
- Introduce products/services and explain benefits.
- Provide accurate information and answer inquiries.
- Identify sales opportunities and record customer details.
- Collaborate with the sales team and coordinate follow-ups.
- Maintain professionalism and meet weekly targets.
- Enthusiasm for communication and learning.
- Adaptable approach to customer engagement.
- Persistence to handle repetitive calls and objections.